Introduction & Commitment to Excellence

Thank you for trusting Prime Code Tech (https://primecodetech.shop) with your business infrastructure, marketing pipelines, and development needs. We strive to provide unparalleled professional value through our custom service architecture. Because we maintain deep corporate confidence in our virtual assistants, growth campaigns, and engineers, we back our services with a transparent consumer guarantee. This Return and Refund Policy clarifies your precise consumer rights, timelines, and financial safeguards in the event that you need to cancel a booking.

1. The Explicit 7-Day Money-Back Window

We offer a strict, transparent, and hassle-free 7-Day Return and Cancellation Window for all our specialized packages:

• The eligible cancellation period begins the exact hour your payment transaction is executed and your Order ID (e.g., CREW-XXXXXX) is generated at checkout.

• You have exactly 7 consecutive days (including weekends and holidays) to evaluate the onboarding workflow and request a return.

• Any refund requests submitted on the 8th day or beyond do not qualify under this consumer protection policy, and the remaining resource allocations will continue as scheduled.

2. Tax Deduction on Refunds

Please note our financial policy regarding taxes on processed returns:

• When a refund is requested and approved within the initial 7-day window, the refund will be processed after the deduction of the applicable tax.

• This means that while your base refund is processed, the applicable service tax (or transaction tax) will be charged and deducted from the total refundable amount.

• The final payout credited back to your account will be the Base Package Price minus the applicable tax amount.

3. Structural Steps to Request a Refund

To execute a service return, you must submit an official cancellation ticket via email. Please follow these structured steps:

1. Compose a formal email from the identical email address you provided during your booking checkout.

2. Send the electronic request directly to our billing department at: info@primecodetech.shop

3. Set your subject line clearly as: Refund Request - [Your Unique Order ID]

4. Inside the body of the email, please provide your Full Name, the name of the Selected Service Plan, and a brief, honest explanation regarding why the service did not align with your business goals.

4. Verification and Processing Timeline

• Initial Audit: Upon receiving your formal cancellation ticket, our internal billing crew will audit the parameters to confirm the transaction falls safely within the 7-day bracket.

• Approval Notice: Once verified, you will receive an email confirmation stating that your return has been validated and approved, along with the final breakout of the refund amount after tax deduction.

• Payout Execution: The final balance (Package Price minus the applicable tax) will be credited directly back to your original source channel (JazzCash Wallet, EasyPaisa Mobile Account, or Direct Bank Account). The amount will reflect in your balance sheet within 3 to 5 business days, depending entirely on your banking institution’s internal clearing speeds.